From August 1st, 2025, four Dynamics 365 Omnichannel SKUs will be removed from sale, with future equivalent purchases made as part of Dynamics 365 Contact Center or Dynamics 365 Customer Service Premium.
Microsoft Build 2025 Roundup
As Build 2025 draws to a close, we’ve taken a look at the more significant announcements for organisations working with Microsoft technologies.
Nonprofit & Charity Licence changes coming in July 2025
From July 1st, Microsoft will be discontinuing two nonprofit/charity grant offers and increasing the price of Teams Phone and Power BI licences.
New Microsoft Dynamics 365 Business Central pricing
Microsoft have announced an increase to three key Business Central licences, with the change coming into effect from October 1st, 2025.
Copilot Agent Flows vs Power Automate Cloud Flows – key differences
Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. But how do they differ from Power Automate flows?
A quick guide to Microsoft Copilot solutions
Confused about which Copilot products are right for your organisation? Our guide is here to help you make an informed decision.
Two new Copilot Studio features: Deep Reasoning and Agent Flows
To further extend the capabilities of Copilot Studio, Microsoft have added complex AI-powered analysis and structured automation via two new features: Deep Reasoning and Agent Flows.
Instant insights with Visualize with Copilot
Traditionally, Dynamics 365 charts had to be built in advance to suit possible future use, but what if you could generate custom charts yourself in seconds?
Faster form filling in Dynamics 365 with new smart paste feature
With the help of Copilot, it’s now even easier to get your unstructured data into Dynamics 365, with the help of intelligent copying and pasting.
Power Apps Plan Designer now available
First announced in September 2024, the Power Apps Plan Designer has now been launched by Microsoft in public preview.
