Product Updates

As we’ve covered previously, Microsoft has been pushing for businesses to make the switch to the Unified Interface in Dynamics 365 Customer Engagement for some time. Although the legacy interface is scheduled for deprecation in October 2020, some businesses have been given suggested transition dates as early as January 2020. We outline the preparations your organisation will need to make …

Since its inception in 2003, Microsoft’s Customer Relationship Management business offerings have undergone a vast array of functionality and name changes. We take a look at the history and current makeup of Microsoft’s Power Platform.

Microsoft have recently announced that Microsoft Flow is to be renamed to Microsoft Power Automate to bring it in line with the other Power Platform products. In addition to this, a major new feature, UI Flows, has been introduced.

Microsoft have announced that as from October 2019, there will be new limits and allocations applied to requests made on the Power Platform; we take a look at how this may affect users of Microsoft Dynamics 365, Power Apps and Power Automate.

Microsoft have introduced significant changes to the way Dynamics 365 Portals are constructed, configured and licensed. We take a look at how the changes affect new and existing Portals.

Following on from our blog post back in May, Microsoft have announced an extension to their Dynamics 365 for Sales Professional offer.

Microsoft has recently announced its intentions to change Dynamics 365, Power Apps and Flow pricing structures; removing all plans and tiering, which will affect new plans and annual anniversaries from October 1st, 2019.

In the last few days, Microsoft have unveiled a raft of new features and changes that we can expect to see in the upcoming October ’19 Wave 2 releases for Dynamics 365 and the Power Platform. We take a look at the key aspects of the release that may affect you and your business.

Microsoft have announced that from May 1st to October 31st, 2019, Microsoft Office customers looking to add Dynamics 365 for Sales Professional to their subscription can do so at 25% off; a discount that can be locked in for up to three years.

On-Demand workflows have long been a useful tool in Dynamics 365 for manually processing changes on a record (or records). However, for users who have made the switch to the new Unified Interface, these workflows may not be immediately visible. Fortunately, it’s a straightforward change to enable them.