Product Updates

In a bid to simplify administration for Dynamics 365 Customer Service, Microsoft have introduced a new Customer Service Admin Center app.

October 3rd saw the general release of Microsoft’s latest tool to help sellers, by bringing together CRM, Microsoft 365, and Microsoft Teams.

At the Microsoft Power Platform Conference, a range of new Power Platform features have been announced. We take a look at the key developments.

Microsoft have announced the ability to keep third-party AppSource apps automatically updated. We detail the benefits and steps required.

Selecting the right CRM for nonprofits or charities is a daunting task, so in this article we’ll break down some of the must-have features you should look for in charity software – plus, learn how you can save on licensing!

As Microsoft have unveiled their planned improvements for October 2022, we take a look at the key innovations and changes.

Email templates have long been a part of Dynamics 365, but Microsoft have now released a new, modern email editor experience to make the design process even easier.

First announced in April, Power Apps for Windows allows users to run Model-Driven and Canvas Apps from Windows computers, including features such as offline access.